FAQ
Q1: Where is your company located?
A: Our company is located in Jiaxing city,near shanghai.
Q2: Are you trading company or manufacturer?
A: We have specialized in manufacturing hospital furniture and ambulance stretcher since 2011.
Q3: What's the MOQ?
A: 1 set.
Q4: How long is your delivery time?
A: 5 - 30 days after order confirmed. Based on the item and quantity.
Q5: Can you send samples?
A: Yes, samples can be sent for your evaluation.
Q6: What is your terms of payment?
A: T/T, L/C, Western Union...
Q7: Where's your general loading port?
A: Shanghai port.
Q8: Can you do OEM?
A: Yes, we can do OEM. We have complete facilities and nearly 10 years experiences ready for your service.
Q9: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q10: For tenders, whether you can provide all necessary documents.
A: Yes. We win a lot of tenders by providing complete documents and helped our customers.
Q11: How to deal with the faulty?
A: First, our products are produced in strict quality control system, but if any faulty, we'll send new spare parts for free in 2 warranty year.
Secondly, our after-sales department will periodically follow up customers.